Summer at KEY FAQs

What protocols are you instituting to keep my child(ren) safe? 
The safety of campers is our top priority every summer but especially during this unusual time. Below are some of the protocols that we will be following to make it as safe as possible for our campers and staff. These are examples based on the most current guidance available. 

  • Each group will consist of a maximum of 12 campers with 2 counselors. Groups will not mix. Everyone will stay in their smaller groups for all activities, minimizing exposure to other campers.
  • Families will be required to complete an app based health assessment before arriving each day. Upon arrival, a staff member will take each camper's temperature. Campers with a temperature of 100 or greater will not be allowed to stay at camp nor will any other camper riding in the same car. An individual with fever (temperature 100˚F or above) should remain at home until fever free without the use of fever-reducing medication for 48 hours. A confidential health log will be kept in the nurse’s office.
  • Campers and staff will wear masks/face coverings throughout the day. Exceptions may be made for specific activities/camps with guidance from appropriate health agencies (see Health Information in General Information for specific details).
  • Social distancing of 6 feet apart shall be maintained wherever and as often as possible.
  • Increased signage will help enforce social distancing and remind everyone of enhanced health procedures like handwashing, covering coughs and sneezes, and increased sanitization.
  • Hand sanitizer will be readily available throughout the campus. Counselors will also carry sanitizer with them at all times.
  • Campers will be informed at the beginning of the camp session about hand hygiene including washing hands and use of alcohol-based hand sanitizer upon entering any building at camp, after any activity, before and after snack time, after coughing, sneezing, or wiping nose, etc. 
  • All bathrooms and frequently touched surfaces, like door handles, water refill stations, light switches, and faucets, etc. will be disinfected throughout the day and as needed. 
  • Equipment, tables, and other items used by campers will be sanitized between each activity and before the next group’s use. Certain supplies, such as scissors or sidewalk chalk, will not be shared between campers. Each camper will have their own set for the week.

Do we have to provide our own masks and gloves?
Masks/face coverings will need to be worn by campers and counselors throughout the camp day. Campers are required to bring 2 masks/face coverings each day. Extra masks will be available for campers if needed. Campers will wear disposable gloves if deemed appropriate by camp staff for the safety of the camper and in those instances will be provided. 

Will students be allowed on the playground this summer? 
This is still under consideration for 2021.  

How old does my child need to be to attend one of your camps?
We have  a variety of programs available for children ranging in age from 3 1/2 to those entering 12th grade. We are unable to accept campers younger than 3 1/2 years by the start of the camp session due to our licensing requirements. All campers must be potty-trained. 

What if I forget my login information?
Contact the camp office. We will provide you with your username and the instructions to reset your password. Please do not create a new family profile or username.

Can I change my registration and switch to another camp or week?
Prior to June 1, a $10 fee will be applied each time changes are made to an existing regitration upon completion of the Change Request Form by a parent or guardian. After June 1, the change fee is $25. Payments, including the non-refundable deposits, can be transferred to the new camp that is being added but cannot be transferred to a camp you have already registered for. Refunds will not be given if switching to a lower priced camp within two weeks fo the camp start date. Changes made within two weeks of a camp start date may incur an additional $100 fee. The camp office will notify you if this applies to your request before making any changes.

When is payment due?
A one time non-refundable registration fee of $25 is due with the first registration of 2021. Non-refundable deposits are due for each camp upon registration and are required to reserve space in a camp session. Deposits will be applied to the total cost of the camp. Final payments for all camps are due on or before June 1.

Are deposits refundable?
Generally, camp deposits are non-refunable, but they are transferable if making a change. They are required at registration to hold space in a camp. For information about COVID-19 related refunds, please visit our Summer at KEY Policies page.

Do you offer refunds or prorated fees?
Please see the Summer at KEY Policies page.

Do you offer financial assistance?
Unfortunately, we do not offer any financial assistance at this time. 

Do you offer a sibling discount?
We do not offer a sibling discount.

Should my child bring lunch and snacks?
Your child should bring a nut-free lunch and snacks for morning and afternoon each day.

Is Summer at KEY “nut-free"?
Yes. Summer at KEY is a “nut-restricted” camp. No foods containing any types of nuts are allowed. Please carefully check the labels on each food you send in.

What is the camper-to-counselor ratio?
Our average camper-to-staff-member ratio is 6:1 for our in-person camp programs. 

Do all campers go to the pool?
No. Only campers registered for Traditional Camp and certain weeks of Adventures at KEY go to the pool. See camp descriptions for details.

What should my child bring/not bring to camp?
Please see “What to Wear & Bring” in the General Information for the full list of items.

Can my child bring a cell phone to camp?
If you choose to allow your child to bring a cell phone to camp, the phone will need to remain in the camper's backpack throughout the day.

Do you offer before and after care?
Unfortunately we are not able to offer Before Care in 2021. After Care will run until 5:00 each day.

What if I arrive late to camp?
If you are arriving late, pull into the main parking lot, stop at the circle bench, and call the camp office. Everyone must remain in the car. A staff member will meet you at your care to review the daily health assessment and take the camper’s temperature. The camper will be allowed to get out of the car to be escorted to their camp group. 

What if I need to pick up my child early?
If you must pick your child up early, call the camp office with the time of pick-up. Pull into the main parking lot, stop at the circle bench, and call the camp office to let staff know you have arrived. Someone will bring your child out to you. You must remain in the car. The person picking up will need to provide the family code as described in General Information.

What if I am late picking up my child?
If your child is not picked up by 3:40, they will go with their group to After Care. Because they were not pre-registered, this will be considered a late pick up and both extended care and late fees will apply. Unfortunately, we are unable to offer Daily Drop-In this year.

What if I need someone else to pick up my child?
You will be emailed four-digit family code before camp begins. Family codes will remain the same throughout the summer. Be sure to give the person picking up your child the code. Campers will not be released without it. If you lose your code, please call the camp office for assistance.

Do you offer transportation?
At this time, we do not offer transportation service to and from camp.
 
What happens if my child gets sick or hurt during the day?
From time to time, the nurse must determine whether to send a child home. In such cases the child’s health, as well as the risk to the other members of the camp community, is considered. When it is determined that a child cannot remain in camp, the nurse will contact the parent or guardian first. If they cannot be reached, the emergency contact will be called. The expectation is that the child will be picked up by the parent, guardian or emergency contact within fifteen minutes. As a result, it is important to have pick-up plans with emergency contacts in place. See Health Information in General Information for more details.